How does the company number appear on the retribution debit note?

Go to your profile in the private section. Click on “Modify user”. You can add, per department, the company number in the field “company number”.

Attention : As debt intermediary, you are responsible for the data in your account, consequently also in this specific field. These data are the basis for the preparation of the retribution debit note. 

Can I draw up an amicable recovery settlement in JustRestart?

No. This option is not yet available. However, you can download an Excel file with an overview of debt claims under the green 'debt claims' tile on the home page of each file. You can then draw up your settlement outside of JustRestart on the basis of that Excel file.

Will I still receive debt claims on paper as a debt mediator?

Possibly. Natural persons and foreign legal entities are under no obligation to use the database. In these cases, it is up to you as a debt mediator to convert these debt claims into an electronic format. You can do so using the green 'debt claims' tile on the home page of each file. 

Can I communicate with creditors via the database?

Yes, although you can only do so when they have an account in the public section, and after they have been linked to the relevant file.

Where do I find my files as a lawyer acting as a debt mediator?

Once you have logged into the private section, you will be taken to the private section dashboard. An overview of all files in which you have been appointed as a debt mediator can be found under the red 'My collective debt settlements' tile.